The History Of The American Mafia Essays - Organized Crime

The History of the American Mafia Throughout history, crime has existed in many different forms and has been committed by not only individuals, but by groups as well. Crime is something that knows no boundries; it exists in all cultures, is committed by all races, and has existed in all time periods. Crime exists as a part of the economic institution and is a lifestyle for many people. Crime also exists in both organized and un organized forms. Since the early 1900's, "organized" crime has existed in the United States. The following will show where, when, and why the mafia came to the United States, who organized it in the United States, and how it differed from its origins in the European mafia. In the ninth century, Sicily was occupied by Arab forces. The native Sicilians were oppressed and took refuge in the surrounding hills. The Sicilians formed a secret society to unite the natives against the Arab and Norman invaders. This secret society was called Mafia after the Arabic word for refuge. The society's intentions were to create a sense of family based on ancestry and Sicilian heritage. In the 1700's, pictures of a black hand were distributed to the wealthy. This was an unspoken request for an amount of money in return for protection. If the money wasn't paid, the recipients could expect violence such as kidnappings, bombings, and murder. By the nineteenth century, this society grew larger and more criminally oriented. In 1876, Mafia Don Rafael Palizzolo, ran for political office in Sicily. He forced the voters to vote for him under gunpoint. After being elected into office, he promoted Mafia Don Crispi as Prime Minister. Together the two put Sicily under government cont rol and funnelled government funds to the society known as the Mafia. In the 1800's, New Orleans was the largest Mafia site in the United States. It was while investigating the murder of an Italian immigrant that the current Police Chief, David Hennessey discovered the existence of this secret society. Police Chief Hennessey was assassinated before this murder case could go to trial. Twelve men were charged with this assassination but were lynched by a newly formed vigilante group. The Italian Ambassador demanded that the vigilantes be tried. President Harrison who disproved of the vigilantes and gave a large cash settlement to the families of the lynched men. This was a widely publicized case because of its' foreign ramifications and the involvement of the President of the United States. Don Vito, Vito Cascio Ferro, was the first Sicilian Capo de Tutti Capi. He fled to the United States in 1901 to escape arrest and formed a group of the Black Hand. Its' members were hardened criminals currently fugitives from Sicily. He is known as the Father of the A merican Mafia. In 1924, Mussolini was determined to rid Italy of the Mafia so many members fled to the United States to avoid persecution . This increased the numbers of members in the organization. These fleeing Italians were well aware there was money to be made in the United States through extortion, prostitution, gambling and bootlegging. Every large city soon had its own Mafia chapter. Prohibition which was a legal ban on the manufacturer and sale of intoxicating drinks generated a wave of illegal activity since there was big money to be made. During this time, gangsters openly flaunted their wealth and power. This period established many young men as leaders in the New Age American Mafia. Charles Luciano, born in 1897 in Sicily, came to New York in 1906. He trained in the Five Points Gang, a Mafia crew, under John Torrio. In this gang, he became friends with Al Capone and other prominent gangsters. Luciano started his own prostitution racket in the early 1920's and was in total control of prostitution in Manhattan by 1925. In 1929 he was kidnapped, beaten and stabbed severally with an icepick. He miraculously survived but maintained "omerta", which is a vow never to reveal any Mafia secrets or members under penalty of death or torture. By 1935, Luciano was known as The Boss of Bosses. He had previously established Murder Inc. with Bugsy Siegel and Myer Lansky, two other well

Log of the Mayflower essays

Log of the Mayflower essays ISBN 0-911180-02-8, Hardback edition, 1980 What was it like aboard the Mayflower? Often one may think it was fun and adventuresome on the ship; however, the people on board were ordinary people that faced many hardships. In Log of the Mayflower, the author, Philip J. Simon, gives a day by day account of the happenings on the ship. He writes in the form of a journal kept by John, a man aboard the ship. Simon exhausted himself with research and his first completion of the book was in 1935; however, the book had to wait until 1956 to be published. During those twenty-one years, Simon accomplished more research, and when the time came for the publishing of the book, it was practically a different book. This book reveals the reality of life on the sea and the hardships one would face if one were aboard the Mayflower. Although the people aboard the Mayflower were seeking religious freedom in the New World, they were not always righteous and agreeable with others. The book begins on September 5, 1620, one day before the Mayflower set out for the third time to the New World. The first two attempts were unsuccessful because of a dishonest captain. The Puritans set out on August 5, 1620, with two ships, the Speedwell and the Mayflower; however, after going a short distance out, the captain of the Speedwell stated that his ship was leaking. They returned to England, had the Speedwell caulked and once again set out for America. Again the captain claimed it was leaking and not seaworthy; therefore, the two ships once again returned to England. Later, it was found that the captain of the Speedwell purposely strained the ship with too much mast, and this caused it to leak. By causing his ship to leak, he avoided going to the New World. (p.11-13) Because there would only be one ship traveling to the New World, some of the people, who had originally planned to go on the voyage, were required to stay at home and wait for the spring voyage....

Nursing Interventions Essay Example | Topics and Well Written Essays - 1000 words

Nursing Interventions - Essay Example As the nature of problems of a community change over time, the nursing structure in a community should know about the needs and the nature of interventions necessary for the community and how do they change. One important aspect that can be avoided by nursing interventions and feedback is that the control of epidemics. In this paper the community considered is the one that needs the psychiatric nursing care and interventions. The care and interventions prevent the community members from being vulnerable to the psychiatric problems and to contain the inability of facing the challenges. However, it is important to consider the population density, for community nursing regarding psychiatric care as the psychiatric care needs more counseling when compared to physical illnesses (Kelly, Anne (Author), (2003). As mentioned above, the community considered above is that needs psychiatric care and the survey on this community showed that 388 clients referred and about 80 people are not seen. Most of the clients are referred by general practitioners and clients to the community care centers. Hence, the nature of referrals indicates the need of nursing interventions for the people in the community that have psychiatric problems regarding social interactions. ... One third of clients was living in private rented accommodations or no fixed home. In addition to that the half of the clients was unemployed or living in families that have no employed member. As a result the clients lacked the close emotional support offered by partners or family members. Three fifths of the clients were not receiving social service or psychiatric support and 38 percent of them have contacted for psychiatric services. The important request from the referrers was for assessment, advice, and counseling and for hospital admission. Hence, the important problem in the community considered is that to identify the psychiatric and social and health problems of clients and to provide the required intervention. The important problems identified are as follows: 1. Emotional and relationship problems 2. Neurotic problems and personality disorders (Sheppard, Michael (Author). (1991). Plan for Monitoring That Decides on Intervention According to the problems mentioned above timely counseling is necessary for the people in the above mentioned community. Hence, the community nurses should have a plan to visit the houses of the people in the community to know about their status and another itinerary to offer counseling to them. Hence, they can divide the plan into two halves. The first 10 days in every month can be used to know the problems and the status of the patients in the community and the next 20 days can be used to offer counseling to the patients suffering with the problems mentioned in the above chapter. As a result the patients can get timely counseling and the nurses can monitor the condition of the people in the community every month. Interventions for Emotional and Relationship Problems The

Prospects and Problems of Biomass Energy in a Future Global Research Paper

Prospects and Problems of Biomass Energy in a Future Global Sustainable Energy System - Research Paper Example The primary and major emission gas for Greenhouse Gases is carbon dioxide (CO2). When the carbon dioxide goes into atmosphere and changes the weather conditions, the bio-diversity will decrease through increase in temperature. Researchers suggest that biomass has the potential to become one of the major primary sources of energy in the centuries to come. It is believed that bio-energy systems would come out as the important contributors to future sustainable development in industrialized and developing countries. Carbon, hydrogen and oxygen are the basis of biomass. The energy sources that act in the derivation of biomass energy are garbage and wood. The other sources include landfill gases and alcohol fuels. One can convert biomass into some other forms of energy like methane gas or fuels for transportation. The other utilities from biomass include production of electricity. Sugarcane and corn are some of the resources of biomass energy. The raw material for biomass is much cheaper than other fuels. Probably the oldest source of energy after the sun is biomass. Sun is the source of energy for biomass. Almost half of the biomass used in the present times comes from burning of wood and wood scraps. The biggest user of biomass is industry followed by transportation (National Energy Education Development Project, 2009). Problems of biomass energy Biomass power can have its impact on the environment. Air pollution can be caused in using biomass as a fuel. Carbon dioxide, nitrogen oxides and some other particulates can be the forms of pollutants. A pollutant that is created by incomplete combustion of fossil fuel is black carbon which is held as the second largest contributor to cause global warming. The carbon is released into the atmosphere as carbon dioxide. When a carbon is released into the atmosphere it acts as a contributor in climate change. Even though there are some advantages accrued in using biomass fuels, yet it had not been the major source of energy i n everyday life. The traditional biomass energy was dependent upon combustion of woods and leaves. This sort of activity generated carbon into the atmosphere. Recent advancements in technology has reduced the cost of the process and increased the production of ethanol yield of switch grass. This will drive more profits as well as protect the environment. The production of biomass is possible only when crop is raised to serve the purpose of producing the fuels only. The process will use up land which could have been used for other purposes like the normal agricultural process. Scientists opined that these production processes will insert its tool in the ecosystem. This can also result in climate crisis. The production of biomass energy uses a lot of energy to harvest the crops. It requires more water and other fossil fuels to make the fertilizers for the plantation and harvesting processes. It is also difficult to collect biomass. There is also constraint on the availability of bioma ss all round the year. The major constituents of biomass energy production are wheat, barley and corn and they are seasonal crops. Their availability is limited in certain seasons of the year. The source of producing biomass is expensive. Although the fuels of biomass are renewable sources but one cannot find a reduction in the levels of emission. Some amounts of pollutants that are harmful are produced by bio-fuels. This is known as fossil fuels.

How Women Changed During the Civil War Essay Example for Free

How Women Changed During the Civil War Essay The Civil War was a defining moment in American history. It was the event which determined the fate of the nation as the American community was divided into two opposing sides. It was also a time of significant social change. The realm of war previously belonged to the men; it was the male soldiers who fought in the battlefields. However, the Civil War altered the situation. The status of women dramatically changed as they became active participants in the war effort. Indeed, the Civil War opened many opportunities for women and allowed them to be active members of society. This research paper aims to discuss how women changed during the American Civil War, as well as the advantages and disadvantages of the said changes. In the 19th Century America, men dominated society and women were regarded as inferior to them. Women lived under the authority of the opposite sex, either that of the father, husband or another relative (Massey, 1994). They were confined in the domestic sphere; their main concerns were their home and family. Women had no voice in the political arena because only the men had dealt with public affairs. Not only was it objectionable for women to fulfill men’s jobs, it was also disagreeable for them to wear men’s clothes (Eggleston, 2003). When the Civil War began, the social lines were blurred. Women suddenly were presented the chance to go beyond their realm and participate in the world of men. They were given roles and jobs that were not accessible to them before. Both the Union and the Confederacy allowed women to take part in the war effort. For the first time, the government allowed women to become doctors and nurses (Eggleston, 2003). Women also served as messengers and spies. Meanwhile, there are also those women whose contributions were domestic in nature; these include cooking, as well as mending and sewing uniforms for the soldiers (Eggleston, 2003; Silber, 2005). These activities may have been the same as those women were tasked to do in the past; however, there was a significant change. Before, women only did those jobs due to the necessity in the household. During the war, the women did those jobs due to the necessity of the nation. Their domestic activities were no longer performed for private purposes; they had become part of the public affairs. However, women were not merely passive participants. They were also directly involved in the war effort as soldiers. The battlefield was reserved for males, but the females eventually found themselves fighting the same war. Women became soldiers by concealing their real identities (Eggleston, 2003). There were many reasons why women opted to disguise themselves as male soldiers. There were those who fought in the war to either escape from their betrothal or to be with their loved ones. Some saw the war as an adventure and craved its excitement. There were others who saw fighting for its financial benefits and the opportunity to better provide for their families. Meanwhile, there were women who took part in the Civil War for more noble reasons; they went to war because they were compelled by duty and patriotism (Eggleston, 2003). Women had to resort to extreme measures to appear like male soldiers. There were women who were immediately discharged because the way they acted revealed their real identities (Eggleston, 2003). Meanwhile, there were women who dramatically changed their actions and behavior before enlistment to successfully disguise themselves. They modified the color of their complexion and learned how to chew tobacco. They used vests with pads to conceal their breasts; the pads also made them seem more bulky and masculine (Eggleston, 2003). Having women disguised as men in war had its share of difficulties. The problems arose from the different toilet habits as well as other personal routines (Eggleston, 2003). Nonetheless, the recruitment of young men in the army proved to be advantageous for the female soldiers. The army consisted mostly of boys, who were still shy and reserved around each other. Most of them were hesitant to relieve themselves in the company of other soldiers; to attend their toilet needs, they had to hide in the woods or others areas which offered privacy. The meek nature of young men was beneficial for the female soldiers because it allowed them to seek privacy without appearing unusual. In addition, the young men of the army have not yet started shaving, so it did not appear unusual for the females if they did not shave (Eggleston, 2003). It is remarkable that women have finally reached the public realm during the Civil War, even if they had to pretend as men to do so. However, that kind of participation had disadvantages. Women who had successfully kept their real identities hidden as part of the army suffered all the difficulties which came with war (Eggleston, 2003). Female soldiers were held captive by their opponents, brought to prison camps and killed in the battlefields. There were those who perished and buried without their real identities discovered. Because women soldiers were not supposed to be fighting in the war, their participation in the war was previously not acknowledged. There were even those who denied the direct involvement of women as soldiers (Blanton, n. d. ). The non-recognition of women fighters in the Civil War prevented the discovery of the total number of female soldiers who offered their services. The numbers available on record are merely estimates. This situation posited a real problem, as it undermined and ignored the contributions of women in the battlefield. During the American Civil War, women changed because they went beyond the roles that were initialed assigned to them. The war effort presented them to enter the public realm of men and participate in it. Women had indeed changed during that time, as they progressed from housewives to participants in war. Women even came in disguise to become soldiers. While it is a great thing that women became active members of the community, some of their contributions were not recognized or accurately recorded because of their secret identities. Nonetheless, this does not diminish that fact that women were a significant part of the American Civil War. References Blanton, D. (n. d. ). Women soldiers and nurses of the American civil war. American Civil War Website. Retrieved March 13, 2009, from http://americancivilwar. com/women/index. html Eggleston, L. G. (2003). Women in the Civil War: Extraordinary Stories of Soldiers, Spies, Nurses, Doctors, Crusaders and Others. North Carolina: McFarland. Massey, M. E. (1994). Women in the Civil War. Nebraska: University of Nebraska Press. Siber, N. (2005). Daughters of the Union: Northern Women Fight the Civil War. Cambridge, Massachusetts: Harvard University Press.

the problem of evil Essay -- essays research papers

Studies in the Philosophy of Religion THE PROBLEM OF EVIL â€Å"God is the omnipotent and wholly good creator of all things† â€Å"There is evil in the world† a) EXPLAIN THESE TWO STATEMENTS AND SHOW WHY THEY ARE SAID TO BE CONTRADICTORY (20) The problem of evil is usually seen as the problem of how the existence of God can be reconciled with the existence of evil in the world. It’s regarded as a logical problem, because it is based on the apparent contradiction involved in holding onto three incompatible beliefs. This being that God is omnipotent, that God is wholly good and that evil exists in the world. The fact that evil exists in the world constitutes the most common objection to the belief in the existence of the omnipotent (all powerful), omniscient (all knowing) and all loving God of Classical Theism. Classical Theism is the traditional understanding of God as worshipped by Christians, Jews and Muslims. This definition is initially criticised, for being culture-bound, as other religions such as Hinduism and Buddhism don’t believe in one God so can’t be applied to their respective religions. Therefore the problem of evil is only a problem for followers of a theistic religion. God is described as an infinite, self-existent, incorporeal (without body), eternal, immutable (doesn’t change), impassable (incapable of suffering), simple (one entity), perfect (God is seen as a morally perfect being i.e. wholly good), omniscient (all knowing) and omnipotent (all powerful) being. Omnipotence means being able to bring about anything which it is logically possible to bring about. However not being able to bring about that which is logically impossible is not a restriction on omnipotence since the logically impossible is not a characterisation of anything. It is a non-thing. Evil is said to come from the free actions of human beings. God can’t do what’s logically impossible and it’s said to be logically impossible for God to create humans who are free but always choose to do what’s right. This therefore takes the responsibility of evil from God. Omniscience means knowing everything that it is logically possible to know. If God knows everything it is not possible for him to think of something he does not know. This raises the question of whether God knows every little fact; does he know what you’re thinking or what you’re going to do? If so then if he’s omnipotent shouldn... ...d that finding good consequences in bad things is a horrible idea. DOES IRENAEUS’ APPROACH SOLVE THE PROBLEM OF EVIL? There are many instances of good being brought out of evil through a person’s reaction to it, however there are many other cases where the opposite has occurred. Sometimes obstacles result in ones character being strengthened but other times they can be crushing leading to ones character being diminished and left incompetent so unable to grow and develop further. So it would seem any soul making is subject to an individual’s temperament and particular way of dealing with a problem. Therefore this doesn’t remove the contradiction, because there’s evidence of people suffering and not getting better after it. This produces more problems as shows God to be selecting people who he should know would suffer immensely because of this evil. Irenaeus approach takes the blame off God for human suffering. This is what is needed to solve the problem of evil. He places the blame on human free will therefore avoiding questions of God’s nature so in essence removin g the contradiction. People accept that suffering is there for a reason and it’s part of God’s plan for soul making.

Drawing from the K303 materials critically discuss the issues, challenges and benefits in involving the service user to shape and develop services Essay

Involving the service user in shaping services continues to be an important activity within government policy. Drawing from the K303 materials critically discuss the issues, challenges and benefits in involving the service user to shape and develop services. Introduction Health and social care services strive to maintain, increase people’s wellbeing and provide the best care practice to individuals and the community. However, discrepancies arise because generalisations about what people need and how services should operate is still an everyday issue that affects the provision of services. People’s circumstances and opinions differ from one another despite having similar needs on the surface. Therefore, different kinds of support are expected. That is the main reason why people need to become participants in designing and shaping care services. When it comes to user’s involvement, policies have shaped the way social services are delivered as they represent an essential framework to the implementation of consistent and quality practices. As a result, it is utmost for frontline managers and healthcare professionals to adhere to them. However, this process is not straight forward and difficulties emerge (Book 1, pp. 27-28). This essa y will explore the issues, challenges and benefits of engaging service users in shaping and developing services. In order to do this, I will attempt to define the terms policy and service user involvement. Subsequently, I will identify the barriers faced by managers; discuss ways to overcome these challenges. And finally, the benefits of service user involvement will be identified. Policy and Practice Policy can be defined as a plan of action adopted by a person, group or government (Collins Language, 2011). In the history of health and social care, service providers have been influenced by the legacy of paternalism that developed in Victorian times. However, it was only until the 1970 s when emphasis on participation and service user involvement took placed. Through the years, the growing significance of service user involvement helped to eradicate the paternalist approach previously adopted by the government and service providers. Thus, generating a partnership-based  approach. Service user involvement or participation is listening to what people say about the services to have an impact on the way they are delivered. This has also become a key feature of government policies (Book1, p.28). In the course materials, Jane Rees made reference to this statement by emphasizing that ensuring genuine service user involvement was fundamental to her managing role at Redcar and Cleveland MIND (K303, DVD1, Band 2). It is also important to mention that service user involvement derives from two approaches –consumerist and democratic. The first approach refers to service users as customers and consumers of welfare much as they are consumers of other products. This approach, mainly developed by the state, aims to improve efficiency, economy and effectiveness of organisations and services. By drawing on the ideas and experience of service users, it is possible to improve management and decision making (Leggett et al, 1999, quoted in Course Reader, p.22). On the other hand, the democratic/citizenship approach is related to people as citizens as it was developed by users of health and social care services. This model has to do with enabling people to have more input over what happens to them in order to bring about direct change in their lives through both collective and individual action (Priestly, 1999, quoted in Course Reader, p. 22). Why is it important to adhere to policies? And what are the consequences of not adhering to them? Recognition of the importance of service user involvement is at a higher level. Service user’s view are becoming accepted by the government as an important element of evidenced based practice and a critical component when assessing the performance of health and social care agencies (DoH2000b; Scottish Office,1999, quoted in Book1, p.29). User involvement or participation is a complex, heavily politicised and value-based activity that can be related to basic ideas of best practice. At the same time, the experience developed by organisations, service users and supportive providers provides a source of principles for good practice. Although they do not guarantee success they do impact those who ignore them (Course Reader, p 24). It could be mentioned that one of the outcomes of not adhering to policies is the move away from considering the service user’s satisfaction. When an organisation does not take into account the views of the service user’s it will find itself open to criticism and it is  likely to be told to make changes (Stallard, 2011). For example, ignoring the views of service users who are involved in services again their wishes such as adults sectioned under the Mental Health Act 1983 (DoH, 2007) or the right of young people and children to be consulted about their views under the Children Act 1989 (DoH 2001c, quoted in Book1, p.41) could prevent valuable understanding regarding the fairness and equality of the service user’s involvement process. Also, difficulties when measuring and monitoring the quality of the services offered can be encountered when organisations and managers do not adhere to policies. Consequently, this could lead to the miss of any practice that needs to be highlighted or resolved. Moreover, not adhering to policies prevents social care organisations from being inclusive and developing a partnership with people who use the services. This has a direct effect on carers and service users as their right to have a voice and express their individual view is denied (Book1, p.37). Issues, challenges and benefits Issues Frontline staff and managers need to bear in mind that their daily job objective is to maintain a person’s well-being and quality of life. However, that is not an easy task. Taking into consideration that user involvement is paramount to develop good care practices; it is also possible to establish that many difficulties arise when this approach is put into practice. The first issue to be considered is the amount of time it takes to manage and apply the integration of service user’s views into all phases of the social care process and, not as a ‘one off’ consultation session. As an example, considering, listening and understanding children and young people’s views about their lives as well as other people who could help is a time consuming process where preparation is the key. Albeit, preparation requires time; therefore the process can result on management exercising pressure on staff to meet time deadlines. Thus, making the procedure more difficult for practitioners and service users (Book1, p. 37) Another matter that could affect the way the service is provided has to do with power dynamics. Put simply, whether managers are ready to work in conjunction with service users instead of for them and to adopt a practice-led approach (Book1,p. 37). This means that practice could be seen as a joint product where the service users  can contribute at all stages or as long as they wish to (Course Reader, p. 24). However, this may lead to power issues as managers or owners of private social care agencies might face difficulties in relation to the shift of power, resources and engaging service users successfully. On the other hand, service users may not wish to participate or are sceptical of manager’s motives (Book1, p. 37). It could also be argued that the shift of power could place the managers into a position where they feel have little power to empower people. As a result, service users may feel powerless in front of professionals and organisations and this could prevent them from willing to participate (SCIE, 2011). Other inconsistencies may be the concerns expressed b y managers in regards to service user’s expectations as these could be unrealistic, unattainable and unsatisfactory which can result in difficulties to decide appropriate aims(Book1, pp. 37-38).On top of that, managers attitudes towards the service users competence in making decisions can affect the relationship between both parties. Managers may fear saying the wrong thing, exposing the service user’s lack of knowledge or being encountered by with anger or criticism (Harding and Oldman, 1996; Morris, 1994, quoted in Book1, p. 38). Furthermore, it is also worth to mention that in the mainstream of service users involvement to decide ‘who to involve’ represents a dilemma as well. A manager might want to find a ‘representative’ service user. However, this imposes great difficulties due to several reasons such as the diversity of service users groups in terms of culture, race, sexuality and in some cases age (older people or young groups) and different disabilities. On top of that, minority groups, for instance, can feel marginalised as they may feel under or unrepresented in the participation process. It could also be mentioned that marginalisation can occur due to lack of knowledge about user participation too (SCIE, 2011). Challenges As a result of participation challenges have emerged for both managers and service users. Firstly, elements such as time, support and financial costs represent a challenge for managers. To address these issues, it is necessary to recognise that it is imperative to allow sufficient time and support help to build trust between managers and service users. Support refers to the  provision of any help, encouragement, skills and assistant (Course Reader, p.27) Moreover, minimising the costs of participation for service users by paying for their time and travelling expenses could be appropriate. A budget should be allocated to finance the costs of those service users who have a real commitment to participate (Course Reader, p. 26). Secondly, managers encounter challenges in regards to monitoring and evaluating techniques. For example, sending questionnaires to service users is a good way to get feedback. However, a problem is experienced when questionnaires are not returned. A possible solution to this problem would be to ask the service users to fill the questionnaires at the end of a meeting, for example, to ensure they come back or to make a commitment to collect feedback. Thirdly, it is worth to mention that even when service groups reunite with professionals it doesn’t necessarily mean that there is proactive participation. In some cases, participants don’t contribute to the communication process. This could be triggered by services filing away reports about what people said. As people do not get to see the information they do not know what has been said by others or if any changes have been made. Consequently, they are reluctant to have an input as they may feel their opinions are not taken into account (Course Reader, p. 30).A course of action could be to write reports and provide feedback to user groups. These reports should inform what changes have been made in relation to the information given as well as an explanation to why chan ges have not been made (Course Reader, p. 30). Benefits Participation provides exclusive advantages for managers, service users and carers. Among the benefits for managers is the acquisition of new knowledge and experience obtained from service user’s engagement. This knowledge could help managers to understand (or improve) the different methods for involving service users and carers in the individual decision making. Moreover, this could prove to be beneficial for the development of an organisation’s structure when it comes to making changes or improving services that are being delivered. The benefits for service users and carers can be associated not only to an individual level but to a community level as well. That is to say, service users and carers can benefit on a personal level by  increasing confidence as they get to know their rights and how to access services. Service users can also take part in planning care that fulfills their individual needs. Moreover, carers might improve their skills and gain job satisfacti on as they are delivering better tailored care. They can also develop the necessary skills, experience and knowledge regarding the importance of participation trough training (Course Reader, p. 44). Conclusion Health and social care services policies have changed through the years. Current policies emphasise on the implementation of consistent and quality practices through service user involvement. Nevertheless, as there is no single user’s view managers face a series of practical issues and challenges when implementing participation. To tackle these problems, managers must find methods to address these challenges effectively. By doing this, what is considered a challenge can be turned into a series of benefits as successful user involvement proves to be a useful tool to identify issues, make changes and improve the service provided. References Collins Language (2011) [online] http://www.collinslanguage.com/results.aspx?context=3&reversed=False&action=define&homonym=1&text=policy (Accessed 3rd November, 2011) Department of Health (2007) Mental Health Act 1983[online] http://www.dh.gov.uk/en/publicationsandstadistics/legislation/Actsandbills/DH_4002034 (Accessed 17th November, 2011) Stallard, D. (5th November, 2011, 14:07) ‘Block 1Forum Activity’, forum message to K303 2011. The Open University (2003) K303, Managing Care in Context, DVD 1, Band 2 ‘A meeting of Minds’, Milton Keynes, The Open University. The Open University (2003) K303, Managing Care in Context, Chapter 2, ‘What service users say about services: the implications for managers’, Unit 2.1 ‘Introduction’, Milton Keynes, The Open University. The Open University (2003) K303, Managing Care in Context, Chapter 2.